Thursday, October 29, 2009

Softphone VoIP

Today I spent a great deal time trying to find a VoIP service that would allow me to have a second phone line without giving up my current Telus phone line.

Vonage
Apparently Vonage used to offer this service but not anymore, it seems they want more of the primary market and force you to move your main number to their service. Verdict - OUT

Ringcentral
The second option I found was ringcentral. The problem with them was they don't have a service for outbound calls in Canada, I don't really want to have to use my main phone to call out and hope they don't call me back on it. Verdict - OUT

Versature
Versature is a business solution. They offer up to 5 lines and lots of business features including the ability to select numbers or get toll free numbers. The package looked good but cost 35+ a month plus a setup fee. A little too rich for what I needed.

Primus
The solution I choose was a recommendation from a person who sets up PBX phone systems and that was Primus. First I ordered online and their system is poor to say the least. Basically the process ends and you don't know how much you are paying and have no account of the package ordered. It even has canned text that didn't apply to my order. So I tried going through the system again and found the service I really wanted (not the one I ordered) and set about making a number of calls to get the first order cancelled and the new "Talkbroadband softphone" service set up. They tell me I can have it in 24 hours which is significantly faster than anyone else and has the best pricing of $9.95/month unlimited local which I can upgrade to unlimited Canada/Usa for another $10.00.

I'll wait and see how the service turns out, but from my day of research, if you want a VoIP phone in Calgary, you want it cheap and fast with a seperate phone number. Go to Primus and order over the phone.

1 comments: